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Cookie Policy

1. Cookies POLICY

A cookie is a small text file that is placed on your device by a web server, which we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive. Our Website uses cookies to distinguish you from other users of our Website. This helps us to provide you with a better experience when you browse our Website and use our mobile application and also allows us to improve the Website. Cookies also help us to improve our Service and to deliver many of the functions that make your browser experience more user-friendly.

 

We use the following types of cookies:

Necessary:

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Domain Cookie Purpose More information
. .randduk.com Lidc Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. 1 day
.randduk.com _uetsid Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor’s preferences. Persistent
.randduk.com _uetsid Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement – This also allows the website to limit the number of times that they are shown the same advertisement. 1 day
.randduk.com _uetsid_exp Contains the expiry-date for the cookie with corresponding name. Persistent
.randduk.com _uetvid Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor’s preferences. Persistent
.randduk.com _uetvid Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor’s preferences. 1 year
.bing.com _uetvid_exp Contains the expiry-date for the cookie with corresponding name. Persistent
.linkedin.com li_gc LinkedIn set this cookie for storing visitor’s consent regarding using cookies for non-essential purposes. 6 months
.randduk.com _grecaptcha This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. Persistent
www.google.com _GRECAPTCHA Google Recaptcha service sets this cookie to identify bots to protect the website against malicious spam attacks. 6 months
.randduk.com 1.gif Used to count the number of sessions to the website, necessary for optimizing CMP product delivery. Session
.randduk.com Bcookie Used in order to detect spam and improve the website’s security. 1 year
.randduk.com CookieConsent Stores the user’s cookie consent state for the current domain 1 year
.randduk.com rc::a This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. Persistent
.randduk.com rc::b This cookie is used to distinguish between humans and bots. Session
.randduk.com rc::c This cookie is used to distinguish between humans and bots. Session
.randduk.com rc::d-15# This cookie is used to distinguish between humans and bots. Persistent
.randduk.com rc::f This cookie is used to distinguish between humans and bots. Persistent
.randduk.com test_cookie Used to check if the user’s browser supports cookies. 1 day
.randduk.com MoneypennyRef MoneyPenny sets this cookie as part of the chat software used to enable live chat on a website. 2 hours
.randduk.com MoneypennyHistory MoneyPenny sets this cookie as part of the chat software used to enable live chat on a website. 1 year
.randduk.com MoneypennyUserAlias MoneyPenny sets this cookie as part of the chat software used to enable live chat on a website. 1 year
.randduk.com MoneypennyVisit MoneyPenny sets this cookie to tacking usage for live chat usage. Session
.randduk.com MoneypennyAgentAvatar   16 minutes

Marketing:

Marketing cookies are used to track visitors across websites. They are used to display ads that are relevant and engaging for the individual user.

Domain Cookie Purpose More information
youtube.com Used to track user’s interaction with embedded content. Used to track user’s interaction with embedded content. Session
.randduk.com _conv_sptest This cookie is used by the website’s operator in context with multi-variate testing. This is a tool used to combine or change content on the website. This allows the website to find the best variation/edition of the site. Session
.randduk.com conv_rand This cookie is used by the website’s operator in context with multi-variate testing. This is a tool used to combine or change content on the website. This allows the website to find the best variation/edition of the site. Persistent
.bing.com MUID This cookie registers data on the visitor. The information is used to optimize advertisement relevance. 1 year
doubleclick.net IDE   400 days
youtube.com iU5q-!O9@$ Registers a unique ID to keep statistics of what videos from YouTube the user has seen. Session
. youtube.com LAST_RESULT_ENTRY_KEY Used to track user’s interaction with embedded content. Session
connect.facebook.net lastExternalReferrer Detects how the user reached the website by registering their last URL-address. Persistent
connect.facebook.net lastExternalReferrerTime Detects how the user reached the website by registering their last URL-address. Persistent
. youtube.com LogsDatabaseV2:V#||LogsRequests Used to track user’s interaction with embedded content. Persistent
.bing.com MSPTC This cookie registers data on the visitor. The information is used to optimize advertisement relevance. 1 year
.youtube.com nextId Used to track user’s interaction with embedded content. session
.google.com NID   6 months
doubleclick.net pagead/landing Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement – This also allows the website to limit the number of times that they are shown the same advertisement. session
.googlesyndication.com pagead/landing Tracks the conversion rate between the user and the advertisement banners on the website – This serves to optimise the relevance of the advertisements on the website. Session
.youtube.com remote_sid Necessary for the implementation and functionality of YouTube video-content on the website. Session
.youtube.com Requests Used to track user’s interaction with embedded content. Session
.youtube.com ServiceWorkerLogsDatabase#SWHealthLog Necessary for the implementation and functionality of YouTube video-content on the website. Persistent
.youtube.com TESTCOOKIESENABLED Used to track user’s interaction with embedded content. 1 day
.youtube.com YtIdbMeta#databases Used to track user’s interaction with embedded content. Persistent
.youtube.com yt-remote-cast-available Stores the user’s video player preferences using embedded YouTube video Session
.youtube.com yt-remote-cast-installed Stores the user’s video player preferences using embedded YouTube video Session
.youtube.com yt-remote-connected-devices Stores the user’s video player preferences using embedded YouTube video Persistent
.youtube.com yt-remote-device-id Stores the user’s video player preferences using embedded YouTube video Persistent
.youtube.com yt-remote-fast-check-period Stores the user’s video player preferences using embedded YouTube video Session
.youtube.com yt-remote-session-app Stores the user’s video player preferences using embedded YouTube video Session
.youtube.com yt-remote-session-name Stores the user’s video player preferences using embedded YouTube video Session

Statistics:

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Domain Cookie Purpose More information
.randduk.com _conv_v This cookie is used to identify the frequency of visits and how long the visitor is on the website. The cookie is also used to determine how many and which subpages the visitor visits on a website – this information can be used by the website to optimize the domain and its subpages. 6 months
.randduk.com _conv_r This cookie is used as a referral-cookie that stores the visitor’s profile – the cookie is overwritten when the visitor re-enters the website and new information on the visitor is collected and stored. Session
.randduk.com _conv_s This cookie contains an ID string on the current session. This contains non-personal information on what subpages the visitor enters – this information is used to optimize the visitor’s experience. 1 day
.randduk.com conv_variations This cookie is used by the website’s operator in context with multi-variate testing. This is a tool used to combine or change content on the website. This allows the website to find the best variation/edition of the site. Persistent
randduk.com Lfuuid Tracks the individual sessions on the website, allowing the website to compile statistical data from multiple visits. This data can also be used to create leads for marketing purposes. 1 year
randduk.com utm_url   Session
randduk.com utm_medium Collects information on user preferences and/or interaction with web-campaign content – This is used on CRM-campaign-platform used by website owners for promoting events or products. Session
randduk.com utm_source Determines how the user accessed the website. This information is used by the website operator in order to measure the efficiency of their marketing. Session
randduk.com utm_term Determines how the user accessed the website. This information is used by the website operator in order to measure the efficiency of their marketing.. Session
randduk.com utm_content Used to send data to Google Analytics about the visitor’s device and behavior. Tracks the visitor across devices and marketing channels. Session
randduk.com utm_campaign Collects information on user preferences and/or interaction with web-campaign content – This is used on CRM-campaign-platform used by website owners for promoting events or products. Session
randduk.com utm_slug   Session
randduk.com utm_id   Session
.randduk.com _ga Used to send data to Google Analytics about the visitor’s device and behavior. Tracks the visitor across devices and marketing channels. 2 years
.randduk.com _ga_# Used to send data to Google Analytics about the visitor’s device and behavior. Tracks the visitor across devices and marketing channels. 2 years
.randduk.com _gcl_au Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. 3 months
.randduk.com _fbp Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. 3 months
.youtube.com YSC This cookie is set by YouTube to track views of embedded videos. Session
.youtube.com VISITOR_INFO1_LIVE This cookie is set by Youtube to keep track of user preferences for Youtube videos embedded in sites; it can also determine whether the website visitor is using the new or old version of the Youtube interface. 6 months

You may opt-out to advertising at any point using the EDAA opt-out program – currently available at http://www.youronlinechoices.eu/

Further information about browser privacy settings, and cookies and how to disable them can be found at www.allaboutcookies.org or www.ico.org.uk/your-data-matters/online/cookies. You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to fully experience the interactive features of our Service/Website or other related websites which you visit/use.

 

2. Cases where we may use your information to contact you

We may contact you (i) for administration reasons related to the Service (e.g. to provide you with password reminders or to notify you that a particular service, activity or online content has been suspended for maintenance, or in response to a question that you ask us); (ii) to provide you with information about our Service, activities or online content, including sending updates or responding to any contact you have made with us, e.g. on our Website, by email or via the ‘How To Contact Us’ below; (iii) [to invite you to participate in surveys about our services (participation is always voluntary)]; and (iv) for direct marketing purposes.

 

4. YOUR RIGHTS

As a data subject, you have the following rights under Data Protection Laws and we, as controller in respect of Your Personal Data, will comply with such rights in respect of Your Personal Data. These rights are explained in more detail below, but if you have any comments, concerns or complaints about our use of Your Personal Data, please contact us (see ‘How to Contact Us’ below). We will respond to any rights that you exercise within one month of receiving your request, unless the request is particularly complex, in which case we will respond within three months (we will inform you within the first month if it will take longer than one month for us to respond).

 

Right Further Information
Right of Access (Article 15 GDPR) You have the right to request a copy of Your Personal Data. Requests for Your Personal Data must be made to us (see ‘How to Contact Us’ below) specifying what Personal Data you need access to, and a copy of such request may be kept by us for our legitimate purposes in managing the Service. To help us find the information easily, please give us as much information as possible about the type of information you would like to see. If, to comply with your request, we would have to disclose information relating to or identifying another person, we may need to obtain the consent of that person, if possible. If we cannot obtain consent, we may need to withhold that information or edit the data to remove the identity of that person, if possible.

 

We are also entitled to refuse a data access request from you where (i) such request is manifestly unfounded or excessive, in particular because of its repetitive character (in this case, if we decide to provide you with the Personal Data requested, we may charge you a reasonable fee to account for administrative costs of doing so); or (ii) we are entitled to do so pursuant to Data Protection Laws.

 

For security reasons, we will take reasonable steps to confirm your identity before providing you with any Personal Data we may hold about you.

 

Right of Rectification (Article 16 GDPR) You have the right to request that we amend any inaccurate or incomplete Personal Data that we have about you. If you would like to do this, please (i) email or write to us (see ‘How to Contact Us’ below); (ii) let us have enough information to identify you (e.g. name, registration details); and (iii) let us know the information that is incorrect and what it should be replaced with.

 

If we are required to update Your Personal Data, we will inform recipients to whom that Personal Data have been disclosed (if any), unless this proves impossible or has a disproportionate effort.

 

It is your responsibility that all of the Personal Data provided to us is accurate and complete. If any information you have given to us changes, please let us know as soon as possible (see ‘How to Contact Us’ below).

 

Right to Object (Article 21 GDPR) You have the right to ask us to stop using your Personal Data, and we will comply unless there is a legal basis for us to continue using it, which we will explain to you.
Right to Erasure (Article 17 GDPR) You can ask us to erase Your Personal Data (i) where we do not need Your Personal Data in order to process it for the purposes set out in this Policy; (ii) if you had given us consent to process Your Personal Data, you withdraw that consent and we cannot otherwise legally process Your Personal Data; (iii) you object to our processing and we do not have any legal basis for continuing to process Your Personal Data; (iv) Your Personal Data has been processed unlawfully or have not been erased when it should have been; or (v) the Personal Data have to be erased to comply with law.

 

We may continue to process Your Personal Data in certain circumstances in accordance with Data Protection Laws. Where you have requested the erasure of Your Personal Data, we will inform recipients to whom that Personal Data has been disclosed, unless this proves impossible or involves disproportionate effort. We will also inform you about those recipients if you request it.

 

Right to Restriction of Processing (Article 18 GDPR) You may request that we stop processing Your Personal Data temporarily if (i) you do not think that Your Personal Data is accurate (but we may start processing again once we have checked and confirmed that it is accurate); (ii) the processing is unlawful but you do not want us to erase Your Personal Data; (iii) we no longer need the Personal Data for our processing; or (iv) you have objected to processing because you believe that your interests should override the basis upon which we process Your Personal Data.

 

If you exercise your right to restrict us from processing Your Personal Data, we will continue to process the Personal Data if: (i) you consent to such processing; (ii) the processing is necessary for the exercise or defence of legal claims; (iii) the processing is necessary for the protection of the rights of other individuals or legal persons; or (iv) the processing is necessary for public interest reasons.

 

Right to Data Portability (Article 20 GDPR) You may ask for an electronic copy of Your Personal Data that you have provided to us and which we hold electronically, or for us to provide this directly to another party. This right only applies to Personal Data that you have provided to us – it does not extend to data generated by us. In addition, the right to data portability also only applies where (i) the processing is based on your consent or for the performance of a contract; and (ii) the processing is carried out by automated means.

 

Right to be Informed You have the right to clear, transparent and easily understandable information about your rights and about how we use Your Personal Data. We use this Policy to inform you of your rights.
Right to Withdraw Consent Where processing is based on your consent, you have the right to withdraw your consent at any time with future effect by contacting us. However, if you do withdraw your consent we may not be able to continue to provide the service we offer to you.

 

Right to ask us to stop contacting you with direct marketing We have a legitimate interest to send you electronic communications in connection with the Service and related matters (which may include but shall not be limited to newsletters, announcement of new features etc. and which may also appear on social media platforms such as Facebook, LinkedIn, Twitter or Instagram). We may also ask you for your consent to send you direct marketing from time to time.

You may be able to select your preferences with respect to direct marketing when registering Your Account. We may also ask you different questions for different services, including competitions. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

 

You can ask us to stop contacting you for direct marketing purposes. If you would like to do this, please email: [email protected]

 

We will provide you with information on action taken on a request to stop direct marketing – this may be in the form of a response email confirming that you have ‘unsubscribed’. Unsubscribing from direct marketing does not unsubscribe you from essential electronic communications in respect of the administration of Your Account.

 

Right to Complain to the ICO or DPC. If you do not think that we have processed Your Personal Data in accordance with this Policy, please contact us in the first instance (see ‘How to Contact Us’ below).

 

If you are a UK Data Subject and you are not satisfied, you can complain to the ICO or exercise any of your other rights pursuant to applicable Data Protection Laws. Information about how to do this is available on the ICO website at https://www.ico.org.uk

 

If you are an Irish Data Subject and you are not satisfied, you can complain to the DPC or exercise any of your other rights pursuant to applicable Data Protection Laws. Information about how to do this is available on the DPC website at https://www.dataprotection.ie.

 

 

4. Who we share your information with

If our business is acquired or merged with another entity, your Personal Data may be transferred to the new owners/acquirer in connection with that transaction and/or so that we may continue to provide the Services to you. If we become involved in a merger, acquisition, or any form of sale of some of all of our assets, your Personal Data will not be transferred to any third party unless there are adequate safeguards in place with the recipient in respect of the security of your Personal Data.

We restrict access to Your Personal Data to employees, contractors, and agents who need such access in order to operate, develop, or improve our Service. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination, civil litigation and/or criminal prosecution, if they fail to meet these obligations.

Your Personal Data may be disclosed to a third party if we are required to do so because of an applicable

law, court order or governmental regulation, or if such disclosure is otherwise necessary in support of any

criminal or other legal investigation or proceeding in Ireland or abroad.

 

5. NON-EEA PERSONAL DATA TRANSFERS

We do not transfer Your Personal Data outside the EEA. Should this become necessary at any point in the future, then we will take all steps reasonably necessary to ensure that Your Personal Data is treated securely and to an acceptable EU standard. The safeguards in place with regard to the transfer of Your Personal Data to third countries shall include (but shall not be limited to) reliance by us on a decision of the European Commission confirming an adequate level of data protection in the respective third country, the entry by us into appropriate contracts with third parties incorporating standard contractual clauses approved by the European Commission where required or reliance other appropriate safeguards and the carrying out of risk assessments and adoption of supplementary and/or mitigating measures to ensure compliance with Data Protection Laws.

 

6. Third Party Websites

This Policy applies to websites, and services that are owned and operated by us. We do not exercise control over the sites/applications that may be linked from the Service. You may see ‘social buttons’ during your use of the Website, including but not limited to Twitter, Facebook, LinkedIn and Instagram which enable you to share or bookmark certain web pages. These websites and social platforms have their own cookies and privacy practices, which are controlled by them. These other sites/applications may place their own cookies or other files on your computer, collect data or solicit personal information from you. You acknowledge that the Service may enable or assist you to access the website content of, correspond with, and purchase goods and services from, third parties via third-party websites and that you do so solely at your own risk.

We make no representation or commitment and shall have no liability or obligation whatsoever in relation to the content or use of, or correspondence with, any such third-party website, or any transactions completed, and any contract entered into by you, with any such third party and the use by any such third-party of Your Personal Data. We do not endorse or approve any third-party website nor the content of any of the third-party website made available via the Service. We encourage you to carefully familiarize yourself with the terms of use and privacy policies applicable to any websites and/or services operated by third parties. Please be aware that we are not responsible for the privacy practices of any third parties.

 

7. How we protect your Personal Data

We do our utmost to protect user privacy through the appropriate use of security technology. We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risks that are presented by the processing of Your Personal Data. We consider the risks presented by accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to Your Personal Data transmitted, stored or otherwise processed. We have taken the following steps internally in order to ensure that our systems adequately protect Your Personal Data:-

  • we use an online business system that is password protected. It also uses SSL encryption technology;
  • K3 employees are fully trained in data protection and know their responsibilities in relation to securing Your Personal Data;
  • our systems and infrastructure ensure that only the relevant employees have access to Your Personal Data. Personal data that is not relevant to their role is not accessible; and
  • our servers are protected with the latest firewalls and virus protection software.

Unfortunately, the transmission of information via the internet is not completely secure. Our Website may contain hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, including cookies. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk. Although we will do our best to protect Your Personal Data, we cannot guarantee the security of any data transmitted to us and any such transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. To the extent permitted by law, we are not responsible for any delays, delivery failures, or any other loss or damage resulting from (i) the transfer of data over communications networks and facilities, including the internet, or (ii) any delay or delivery failure on the part of any other service provider not contracted by us, and you acknowledge that our Service may be subject to limitations, delays and other problems inherent in the use of such communications facilities. You will appreciate that we cannot guarantee the absolute prevention of cyber-attacks such as hacking, spyware and viruses. Accordingly, you will not hold us liable for any unauthorized disclosure, loss or destruction of Your Personal Data arising from such risks.

All information you provide to us is stored on our (or contracted third party) secure servers. Where we have given you (or where you have chosen) a password which enables you to access any part of our Service, you are responsible for keeping this password confidential. We ask you not to share a password with any person not authorised to use the Service.

 

8. PERSONAL DATA Breach Reporting

We will notify serious Personal Data Breaches in res1pect of Your Personal Data to the ICO or the DPC as relevant without undue delay, and where feasible, not later than 72 hours after having become aware of same. If notification is not made after 72 hours, we will record a reasoned justification for the delay. However, it is not necessary to notify the ICO or the DPC, as relevant where the Personal Data Breach is unlikely to result in a risk to the rights and freedoms of natural persons. A Personal Data Breach in this context means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, Personal Data transmitted, stored or otherwise processed.

We will keep a record of any Personal Data Breaches, including their effects and the remedial action taken, and will notify you of any Personal Data Breach affecting Your Personal Data (which poses a high risk to you) when we are required to do so under Data Protection Laws. We are not required to notify you of a Personal Data Breach where (i) we have implemented appropriate technical and organisational measures that render Your Personal Data unintelligible to anyone not authorised to access it, such as encryption; (ii) we have taken subsequent measures which ensure that the high risk to data subjects is not likely to materialise; or (iii) it would involve disproportionate effort, in which case we may make a public communication instead.

 

9. Retention of Personal Data

Your Personal Data will be kept and stored for such period of time as we deem necessary taking into account the purpose for which it was collected . As a general rule, we keep Your Personal Data for a maximum period of three years from the point at which it is collected or obtained by us. However, where we have statutory obligations to keep Personal Data for a longer period or where we may need Your Personal Data for a longer period in case of a legal claim, then the retention period may be longer. This may include retaining Your Personal Data as necessary to administer Your Account, comply with our legal obligations, resolve disputes, enforce our agreements, support business operations, and continue to develop and improve our Service.

Where we retain information for our Service improvement and development, we take steps to eliminate information that directly identifies you, and we only use the information to uncover collective insights about the use of our Service, not to specifically analyse personal characteristics about you.

 

10. Amendments to Policy

We may change or update our Policy from time to time and at our sole discretion. The date of the most recent revisions will appear on the top of this Policy. If you do not agree to these changes, please do not continue to use the Service, Website. If material changes are made to the Policy, we will notify you by placing a prominent notice on our Website or by sending you a notification in relation to this.

 

11. How to contact Us

As mentioned above, if you wish to contact us to unsubscribe from receiving marketing communications from us, please email: [email protected]

If you are a UK Data Subject and need to contact us with regard to any of your other rights as set out in this Policy, all such requests should be made in writing by email to [email protected]

If you are an Irish Data Subject and need to contact us with regard to any of your other rights as set out in this Policy, all such requests should be made in writing by email to [email protected]